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Drivers and fleet

Your drivers and trucks are the resources that dispatch assigns work to. In the Company Portal you keep a record for each driver, invite drivers to the RushHour driver app, keep a list of your trucks, and decide what the driver app asks drivers to do.

WhereWhat you manageGuide
Drivers in the sidebarDriver records: contact details, license and documents, status, history and messages.Manage drivers
Drivers in the sidebarDriver app accounts: invitations and passwords.Driver app invitations and sign-in
Settings → FleetYour trucks and the vehicle inspection reports drivers submit.Trucks and inspection logs
Settings → Driver AppThe steps drivers follow at the start and end of a shift and at each stop, and which driver app features are switched on.Driver app settings

Drivers who work for an outside carrier are kept in the same driver list, linked to their carrier. See Carriers.

Permissions​

PermissionAllows
Create/Edit DriversAdding drivers, editing their details, changing their status and sending invitations.
Enable/Disable driversDeleting drivers and restoring deleted drivers.
Delete DriversPermanently removing a deleted driver who never had any routes, chats, invoices or payouts.
Drivers settings - view detailsSeeing a driver's sensitive details — Social Security number, date of birth, license number and expiry, license image and home address. Without it, these fields appear empty.
Fleet tab - View fleets dataSeeing the truck list under Settings → Fleet.
Fleet tab - Create/Edit/delete fleetAdding, changing and deleting trucks.
Driver app - view detailsSeeing Settings → Driver App.
Driver app - create/edit/delete start of shift, Pickup, Dropoff, End of ShiftChanging Settings → Driver App.

In the driver list, deleting, restoring and permanently removing drivers, and setting or resetting a driver's password, are offered to users with the Admin role. Truck inspection logs are also available to Admins.

Coming soon
  • A Compliance area with an hours-of-service board that shows each driver's duty status and remaining driving, shift and cycle time, and who is about to run out of hours.
  • An Issues inbox where the office sees, answers and resolves the problems drivers report from the driver app, with open issues also shown against each truck.