RushHour documentation
RushHour is a transportation management (TMS) and dispatch platform for trucking and logistics companies. It takes a shipment from the first quote to the final payment: pricing and quoting, orders, dispatching stops to drivers, pickup and delivery, invoicing and getting paid.
These guides explain what RushHour does and how to use it, for everyone who works with it.
Who RushHour is for
- Trucking and logistics companies — owners, dispatchers, operations, sales and billing staff who run the business day to day.
- Their customers — the shippers who book freight with the company and want to follow their orders and invoices online.
- Their drivers — the people who carry out the pickups and deliveries.
- Developers — technical teams connecting their own systems to RushHour.
The RushHour applications
| Application | Used by | What it is for |
|---|---|---|
| Company Portal | The company's own team | The main web application. Quotes and orders, dispatch, customers, drivers, accounting and all company settings. |
| Customer Portal | The company's customers | A web portal where a customer places and follows orders, downloads documents and views and pays invoices. The company invites customers to it, and a customer who already has access can invite colleagues to their own account. |
| Driver app | The company's drivers | A mobile app where drivers see their routes and stops and complete each pickup and delivery. Drivers join through an invitation from their company. |
| RushHour API | Developers | The web service that all three applications use. The Developers section describes what is available to integrators. |
All three applications work on the same data. When a dispatcher assigns a stop, the driver sees it in the driver app; when the driver completes it, the office and the customer see the updated status.
New to RushHour? How RushHour fits together walks through the whole flow in a few minutes.
Find your guide
- Getting started — first steps, users and permissions, the New UI and a glossary.
- Company Portal — guides for dispatchers, operations and office staff.
- Customer Portal — guides for customers of a company that uses RushHour.
- Driver app — guides for drivers.
- Integrations — connecting RushHour with other services your company uses.
- Developers — building on top of RushHour.